Refund policy

When you cancel a Paid Plan, you only cancel future fees associated with the Paid Plan. You acknowledge that you will not receive a refund for the current term of the Paid Plan and your access to the purchased Service will be discontinued. However, at the discretion of the Company, we may provide refunds to some or all of our users. We may also choose to issue a full refund without withholding any costs.

If a refund is approved, we will process it within ten (10) business days from the receipt of the request. The refund amount will be the amount paid for the services minus the cost of services already provided and our actual expenses. These expenses include, but are not limited to, bank and payment system commissions for refunds and payments, and bank installment-related expenses.

Please note that dissatisfaction with the Service based on subjective expectations will not be considered a valid reason for a refund.

To request a refund, send an email to what21eva@gmail.com with supporting documents attached. The refund request should include the user’s full name, the email used when placing the order, the order date, reason for refund, and proof of payment.